Why do you charge a fee to the buyer? Is it refundable?

We charge a 0.5% fee (called the Platform Fee) to the buyer to ensure that the offer is earnest. You can think of it this way: instead of paying earnest money or paying for an inspection, you pay 0.5% of the offer price to Faira and that’s it! On top of that, the cost of the Platform Fee is included in the price you see displayed on Faira and the MLS—not in addition to it.
We also provide a number of documents to the buyer—our Transparency Reports—which serve to make your offer stronger and increase your chance of winning the home.
The Platform Fee is not refundable except under the circumstances covered under our Appraisal Guarantee.
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